Assistenza

How does the personalization service work? What are the steps to follow? What should I expect after paying?

27 maggio 2020
The personalization service can follow two paths,
1) you can use the configurator and draw in complete autonomy.

Choose the sizes

Go to payment or request a quote.

In this case you will be informed and only after that will the production begin which will take place within 2 weeks.

After that your product will be sent with DHL and if you provide telephone and e-mail you can track the parcel by checking it until arrival.
Generally within 2 days of shipment it will be delivered.

The road n. 2 is to use the graphic service of the Vis office, which will draw for you on the indications that you can provide via e-mail (visportware@gmail.com)
You will receive the requested design draft within 1 week. You will be able to accept it and communicate the changes.
After approval within 1 week, the product will be shipped via DHL. You will be able to track the package and it will generally be delivered within 1 or 2 days.